How do I determine my size?
Use our size guide to determine your size. For details on how to measure yourself, visit this YouTube link.
Can I customise the garment?
If you are between sizes, we can customise every garment for a better fit. We can also customise the length to adjust to your height. Contact us at mongo.tywakadi@kungawe.com for further information.
Do you ship outside South Africa?
We ship internationally.
However, if you are unsure of your required destination, please contact us at mongo.tywakadi@kungawe.com. Refer to our shipping policy for more information.
When will I get my order?
We are made to order therefore we commit to have the order ready for courier collection within 10 business days. Once collected, the time to delivery will depend on the shipping options selected and customs handling.
When do pre-order items ship?
Pre-order items ship within 3 days of the pre-order period ending.
Can I return my order?
Yes for South Africa orders only. Refer to our Return Policy for more information on returns and refunds.
How do refunds work?
If a refund is approved, we will process it within 3 business days. Please allow for processing times between banking institutions for the refund to reflect.